journal

Networking events in the evening are a cruel punishment for parents of young kids

Networking events in the evening are a cruel punishment for parents of young kids

What Clients Say About You When You’re Not in the Room

What Clients Say About You When You’re Not in the Room

Your first customer touchpoint is social, so how do you treat it?

Your first customer touchpoint is social, so how do you treat it?

Marketing for Grown-Ups: Because Experience Beats Hype

Marketing for Grown-Ups: Because Experience Beats Hype

It is not good for me to browse government websites

It is not good for me to browse government websites

The Fast Way Is the Slow Way

The Fast Way Is the Slow Way

I finally found the resignation email I used when I quit my government job

I finally found the resignation email I used when I quit my government job

12 Hard Truths I’ve Learned About Clients (By Having Clients)

12 Hard Truths I’ve Learned About Clients (By Having Clients)

Not all CTAs are created equal

Not all CTAs are created equal

Marketing Strategy Grant: Free Funding to Get Your Business a Real Plan (For Once!)

Marketing Strategy Grant: Free Funding to Get Your Business a Real Plan (For Once!)

The service provider that got paid a quarter million euro to design a website (but didn’t have a designer)

The service provider that got paid a quarter million euro to design a website (but didn’t have a designer)

“Actually, no, it was me. I did that, not AI!”

“Actually, no, it was me. I did that, not AI!”

This Is Why I Never Fight to Keep a Client Who Wants Out

This Is Why I Never Fight to Keep a Client Who Wants Out

Blending in on Linkedin is just stupid

Blending in on Linkedin is just stupid

“You will always have your opinions, but in public, your opinion must equate to that of government.”

“You will always have your opinions, but in public, your opinion must equate to that of government.”

This is the blog post that almost cost me my job, and then convinced me to quit

This is the blog post that almost cost me my job, and then convinced me to quit

The only digital assets you truly own are your website and your email list

The only digital assets you truly own are your website and your email list

“I can’t think of a worse fit for this than you.”

“I can’t think of a worse fit for this than you.”

Why you should NEVER depend on one client too much

Why you should NEVER depend on one client too much

What I Specifically Hated About My Government Job

What I Specifically Hated About My Government Job

THE MONEY’S GOOD, BUT THE PROBLEM IS THAT WE’RE SELLING AIR

THE MONEY’S GOOD, BUT THE PROBLEM IS THAT WE’RE SELLING AIR

Why I’m not worried about AI taking my job

Why I’m not worried about AI taking my job

I was once made to write a user guide for a product that never worked

I was once made to write a user guide for a product that never worked

NO, IT DIDN’T ACTUALLY TAKE COURAGE OR BALLS TO STEP OUT

NO, IT DIDN’T ACTUALLY TAKE COURAGE OR BALLS TO STEP OUT

I once fired a client. TWICE.

I once fired a client. TWICE.

IF I STAY ON, I’LL BECOME LIKE THEM

IF I STAY ON, I’LL BECOME LIKE THEM